Rules & Policies.
Rules and Policies for Hypnotic Bodywork Massage Therapy
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1. Appointment Policy:
- Clients are encouraged to schedule appointments in advance to ensure availability.
- Walk-in clients are welcome, but priority will be given to those with appointments.
- Late arrivals may result in a shortened session to accommodate the next scheduled appointment.
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2. Cancellation and Rescheduling:
- As a friendly reminder, please note that we have a cancellation policy in place. If you need to cancel or reschedule your appointment, kindly provide us with at least 24 hours' notice. Failure to do so may result in a cancellation fee. We appreciate your understanding and cooperation in respecting our policy. Should you have any questions or need further assistance, please don't hesitate to contact us. Thank you for your attention to this matter.
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3. Payment Policy:
- Payment is due at the time of service.
- We accept cash, credit/debit cards, and electronic payments.
- Gift certificates and prepaid packages are available for purchase.
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4. Privacy and Confidentiality:
- Client information and sessions are treated with the utmost confidentiality.
- Personal and health information provided by clients is securely stored and protected in accordance with privacy laws.
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5. Professional Conduct:
- Our therapists maintain the highest standards of professionalism and ethical conduct.
- Inappropriate behavior or requests will not be tolerated and may result in termination of the session.
- Any form of harassment or misconduct will be reported to the appropriate authorities.
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6. Health and Safety:
- Clients are required to disclose any medical conditions, injuries, or concerns to their therapist before the session.
- Therapists reserve the right to refuse treatment if it is deemed unsafe or contraindicated for the client's health.
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7. Hygiene and Cleanliness:
- Our facility adheres to strict hygiene and cleanliness protocols.
- All equipment, linens, and surfaces are sanitized between each client.
- Therapists wash their hands thoroughly before and after each session.
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8. Minors Policy:
- Clients under the age of 18 must be accompanied by a parent or guardian.
- Parental consent is required for minors to receive massage therapy services.
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9. Feedback and Concerns:
- We welcome feedback from clients to improve our services.
- Any concerns or complaints should be brought to the attention of management for prompt resolution.
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10. Disclaimer:
- Massage therapy is not a substitute for medical treatment or diagnosis.
- Clients should consult with a healthcare professional for any medical concerns or conditions.
- Our therapists do not diagnose medical conditions or prescribe treatments.
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11. Modification of Policies:
- Hypnotic Bodywork & Wellness reserves the right to modify or update these rules and policies as needed.
- Clients will be notified of any changes in advance.
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By scheduling an appointment with Hypnotic Bodywork & Wellness, clients acknowledge that they have read, understood, and agree to abide by these rules and policies.